Raise a Request

Raise a request

Got a bin problem?
Help is just a click away.

Use this page to make a request or report a problem relating to a council owned facility or service. Remember to sign in or register first (top right of page) so you can track the progress of your request.

Please note that our Council Online Services Portal is not monitored outside the standard working hours of 8:30am – 4pm Monday to Friday. If you have an emergency request outside of business hours, please call 02 4732 7777 to speak with our afterhours team.

Please login or register an account to book a Bulky Waste Collection.

Alternatively, you may contact the Council for this type of request.

Phone: (02) 4732 7777
8.30am - 4pm weekdays
(excluding public holidays)

Email: council@penrith.city

Translation Service: 131 450

As the COVID-19 situation continues to evolve with new directives from the Australian and NSW Governments, Council has taken the step to move to virtual services.
For more information, visit the Information and advice about COVID-19 page.

To report your stolen bin please select General Enquiry above or contact Council using the options below.

Phone: (02) 4732 7777
8.30am - 4pm weekdays
(excluding public holidays)

Email: council@penrith.city

Translation Service: 131 450

As the COVID-19 situation continues to evolve with new directives from the Australian and NSW Governments, Council has taken the step to move to virtual services.
For more information, visit the Information and advice about COVID-19 page.

Please login or register an account to continue submitting your request.

Alternatively, you may contact the Council for this type of request.

Phone: (02) 4732 7777
8.30am - 4pm weekdays
(excluding public holidays)

Email: council@penrith.city

Translation Service: 131 450

As the COVID-19 situation continues to evolve with new directives from the Australian and NSW Governments, Council has taken the step to move to virtual services.
For more information, visit the Information and advice about COVID-19 page.

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